In order to satisfy the growing demand of the international community for Chinese language teachers and facilitate Chinese language education in other countries, the Centre for Language Education and Cooperation (CLEC) will continue with the International Chinese Language Teachers Scholarship programme with a view to encourage future and current Chinese language teachers recommended by Confucius Institutes from all over the world to study or do research in Chinese language.

If you would like to spend some time studying in China, then CLEC Scholarships offer you a once-in-a-lifetime opportunity to experience Chinese culture and witness China’s rapid economic growth, first hand and are a fantastic way to fund your studies. There are various types of scholarships available: you can study for a semester, a full academic year, or even do a master or PhD degree in Teaching Chinese to Speakers of Other Languages.

Holding online office hours can help extend the online learning environment, communicate efficiently with students and address questions and concerns.

During the pandemic, we will not be in the office for walk-ins but will hold virtual office hours by appointment for all our students using ZOOM. And while it is not as great as seeing you in person, it will be nice to see you none-the-less. We are also always available during normal business hours via email (Monday to Friday, 8:00am–4:00pm at This email address is being protected from spambots. You need JavaScript enabled to view it.).

All ΑΒCI students have received the Virtual Office Hours Appointment Form link by email and will continue to receive reminders on how to book a date and time via ZOOM.

If you are uncertain you want to meet virtually with ABCI staff, you can contact ABCI staff by emailing This email address is being protected from spambots. You need JavaScript enabled to view it. or calling (210) 82 26 735.

Key Responsibilities:

• Assist with knowledgeable support to all customer requests across all products and all channels
• Provide immediate and accurate response to all customer contacts on social media, phone, e-mail and live chat
• Delivering first time resolution to all customer requests up to authority and permission levels
• Creating and constantly developing unique positive personal relationships with a Customers
• Maintain customer profiling and communication database history for all Customers
• Ensure that Customer transactions are completed accurately and timeously
• Able to confidently promote other products and services where appropriate
• Active outbound calling to develop the lifetime value of the customer